Terms of Service

Thank you for using this website and/or for purchasing products from soulbusinessacademy.com.au. If you continue to use this website and/or if you purchase a product from this site, you agree to be bound by both this agreement and our privacy policy.

Soul Business Academy

Soul Business Academy and Suzanna Hatch are trading businesses of SYGAus Pty Ltd and a reference to one is inclusive of all businesses.

Soul Business Academy reserves the right to modify these terms of service at its discretion, or against any customer it believes is abusing this policy. The last update was on May 18, 2019. Any such revision or change will be binding and effective immediately following the posting of the revised terms of service on Soul Business Academy and Suzanna Hatch websites.

​Refund Policy

Soul Business Academy will, at its sole discretion, allow for the return or replacement of any defective product within 30 days from the date of purchase. For recurring billing or subscription products, returns for one payment on a defective product may be provided if requested within the standard 30 day return period. After 30 days all sales are final.

The customer may cancel their recurring billing subscription products at any time. If a customer requests a cancellation for their recurring billing product, no future rebills will be charged to their account. Keep in mind, a cancellation will not generate a refund – it will only stop any future rebills.

There are no refunds on services that include one-on-one consultations, copywriting work, or technical assistance. Because time has been set aside by Soul Business Academy and Suzanna Hatch to reserve a spot for one-on-one work, in lieu of other clients, contracts for one-on-one services cannot be cancelled, and no refunds will be granted.

​Delivery Policy

Digital products will be accessible as soon as practicable after purchase. If a technical glitch does not enable delivery through your sign-in instructions, you will gain access to the digital content as soon as a member of our support team can get information out to you. This will happen within a reasonable window of 48-72 business hours.

Soul Business Academy is not liable if the failure or delay to deliver your products is on account of causes beyond its control, including labor disputes, civil commotion, war, fires, floods, inclement weather, governmental regulations or controls, casualty, government authority, strikes, or acts of God. If that happens, Soul Business Academy will deliver the product a commercially reasonable time after the circumstance is resolved.

​Affiliate Policy

Products and services that are mentioned or linked to on this website may be products that Soul Business Academy has a financial interest in promoting or has received some other non-financial compensation for. Soul Business Academy will clearly disclose if it receives an affiliate percentage, free product, free service, discount, or any other compensation for a review.


The content of this website is for your general education and information. This website is not providing legal, financial, medical, business, or any other professional advice.

Soul Business Academy does not provide any warranty or guarantee that the information contained on this site is accurate or complete. The information on this site may contain errors. Soul Business Academy disclaims any liability from such errors, to the extent allowed by the law.

Your use of the content on this site is at your own risk. Soul Business Academy does not guarantee any results from using this content. It is your responsibility to do your own due diligence, research and obtain any professional, medical, legal, financial, or other help that you may need for your situation.

This site contains materials which are owned or licensed by Soul Business Academy and other vested parties, such as text, photography, videos, graphics, and the design and layout of the site. These materials are protected by copyright law and trademark law, as noticed throughout the site. You do not have a license to use the content for any other purpose.

This site may link to other websites. Links are not an endorsement of the other website, unless specifically stated. Soul Business Academy has no responsibility for content on other linked websites.

The content of this site may change at any time, without notice.

​Blog and Chat Comments

You may contribute content to this site in the form of comments on blog posts.

The comments feature is intended to facilitate an educational and informative conversation about the topics on this site. Such conversations are not a substitute for professional, medical, legal, financial, or other advice and do not make you a client or customer of Soul Business Academy.

If you contribute comments on this site, you agree to the following rules:


You will not use the comments to post spam, including promotions or advertisements for other products and services.

You will not use the comments to abuse, defame, harass, threaten, or post objectionable or illegal content, including hate speech and pornography.

You will only post content that you own or have a license to post, and you will not post content that infringes on a copyright or trademark.

  • Soul Business Academy may moderate, edit, or delete comments at any time, at Soul Business Academy’s sole discretion.

  • Soul Business Academy may ban comment authors at any time and delete or modify banned content at Soul Business Academy sole discretion.

​Reporting Copyright Infringement

If you believe there is material on our website that infringes third party intellectual property rights, please email suzanna@soulbusinessacademy.com.au with the following information in order for us to assess your claim:


  • Your contact information (name, mailing address, phone number).

  • A description of the copyrighted work that you believe was infringed.

  • A description of the content on this site that you believe is infringing your copyright. If possible, please include a web address/link.

  • A declaration that: you have in good faith belief that the use of the copyrighted materials described was not authorised by the copyright owner, agent, or the law; that the information in your notice is accurate, and that you declare, under penalty of perjury, that you are the owner or the allegedly infringed copyright or you are authorised to act on behalf of the copyright owner.

  • Your digital or physical signature.

  • Please note, you may be subject to liability if you knowingly make any misrepresentations when providing information to us in this regard.


Legal Information

​Access to this website via an automated service or for a competitive purpose is prohibited.

The content of this site is provided “as is,” at your own risk, without express or implied warranty or condition of any kind. Soul Business Academy also disclaims any warranties of merchantability, fitness for a particular purpose or non-infringement.

To the extent allowed by law, under this agreement Soul Business Academy will not be liable for indirect, special, incidental, punitive, exemplary or consequential damages, regardless of legal theory, whether or not it has been warned of such damages, and even if all other remedies would fail.

This agreement is governed by the laws of Australian Capital Territory, Australia and you consent to the exclusive jurisdiction and venue of courts in that State or the Federal Courts within Australia, in all disputes arising out of or relating to the use of this website.

You may provide notice to us through the contact page or otherwise by email addressed to suzanna@soulbusinessacademy.com.au.


Soul Business Academy may provide notice to you via email or other electronic means.

Use of this website is unauthorised in any jurisdiction that does not give effect to all provisions of these terms of use, including without limitation this paragraph. If you are resident in a jurisdiction where the use of this website is unauthorised, it is your responsibility to stop using this website.

These terms and conditions together with our privacy policy form the entire agreement between you and Soul Business Academy.

Feedback, comments or complaints.

​If you have any questions, please contact us. We endeavour to respond to all inquiries within 3-5 business days.